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Trada Casino Login: Sign In to Your Account
Your login is the door to your balance, your promo codes, your Exclusive Club progress and your own deposit limits. Here is how to sign in, what to do when a password stops working, and how we keep your account yours.
How to sign in to your account
Signing in takes two details: the username you chose when you opened the account and the password you set with it. Once you are in, the cashier, your game history, your promotions and your Responsible Gaming settings all sit behind that single login.
Load our site in your browser. All pages are served over a secured connection, so your details are encrypted on the way to us.
Pick the log in option at the top of the page. New players use Join instead, which asks for a username, password, email address, name, address, date of birth and phone number.
Type them exactly as you set them. Passwords are case-sensitive, so a stray capital letter is enough to stop the sign-in.
From there you can deposit, enter a bonus code, play, set limits or ask for a payout to the method you deposited with.
The same login works on a phone or tablet. Our mobile casino runs straight in the browser on iPhone, iPad, Android phones and tablets, Mac and PC, so there is nothing to install before you sign in. Your balance, bonuses and settings are the same account, whichever device you use.
One account per player, 18 and over
You need to be at least 18 to hold an account with us and to sign in. Keep the name, address and date of birth on your account accurate, because they are the details used when your identity is verified.
When your password stops working
Most failed sign-ins come down to something small. Work through the quick checks below before you assume the account itself is the problem.
- Caps lock is off and your keyboard layout is the one you used when you created the password.
- There is no space copied in at the start or end of the username or password.
- Your browser or password manager is not filling in an older password it saved for you.
- You are using your username, not a nickname or a display name you use elsewhere.
- Your browser is up to date, and a refresh or a clear of the cache has been tried if the form will not submit.
If none of that gets you in, we can help you restore access. Our live chat runs from 06:00 to 23:00 GMT, and email replies usually reach you within around 24 hours. We will ask you to confirm details that match the account before anything is changed, which is exactly what you would want us to do if someone else came asking.
Never share your password with anyone, including us
Our support team will never ask you to send your password by email or type it into a chat. Anyone who does ask is not us.
Email verification and full access to your account
You can sign in as soon as the account is created, but full access depends on verifying your email address. Confirming it links the account to a mailbox only you control, which is also where account messages and Exclusive Club invitations are sent.
Identity verification is the second step. We ask for proof of identity and, where a card was used, confirmation of that card. This normally happens when you first ask for a payout, and it has to be completed before money leaves the account. Having a clear photo of your ID ready keeps it short.
| Step | What we need | What it gives you |
|---|---|---|
| Account created | Username, password, email, name, address, date of birth, phone number | You can sign in |
| Email verified | Confirmation from the address on your account | Full access to the account |
| Identity verified | Proof of ID and payment card confirmation | Your first withdrawal can be released |
How we protect your sign-in and your details
Every page is secured with 128-bit SSL encryption from COMODO, and our server sits behind firewall protection. Trada Casino is licensed and regulated in Great Britain by the Gambling Commission under account number 39483, and we are affiliated with IBAS, the Independent Betting Adjudication Service, so a dispute can be looked into independently if one ever arises.
Game fairness is checked outside the building too: our games are tested for randomness by TST and iTech Labs, with a certified random number generator. The site lists an overall payout percentage of 96%.
Sign up today and start spinning
The part we cannot do for you is the device in your hands. These habits keep your login hard to borrow:
- Use a password you do not use on any other site, and change it if you have reused it elsewhere.
- Sign out when you finish on a shared or public computer, rather than leaving the session open.
- Keep your email account protected as carefully as your casino account, since account messages arrive there.
- Lock your phone or tablet with a passcode if you play in the browser on it.
- Tell us through live chat if you think someone else has used your details.
Your limits and controls, set from inside your account
Signing in is also how you take control of how much you play with. Deposit and gambling limits are managed in the Responsible Gaming section of your account, and the figures you set there apply straight away to the cashier.
| Control | Where it lives | What it does |
|---|---|---|
| Deposit limit | Responsible Gaming section | Caps what you can pay in. The maximum deposit is £2,000 and you can adjust the figure downwards |
| Gambling limits | Responsible Gaming section | Keeps your play inside a figure you choose in advance |
| Self-exclusion | Responsible Gaming section | Takes you out of play through the self-exclusion register |
| Account closure | Live chat | Closes the account when you ask our team to |
The minimum deposit is £10, so a limit set below that will stop deposits altogether. Gambling is entertainment and the money you stake is genuinely at risk, so set a figure you are content to lose before you start, not after a session has run long.
Set your deposit limit on the day you open the account
It takes a minute while you are calm and nothing is riding on it. Lowering a limit later is simple; you will be glad it is already in place.
What is waiting behind your login
Your signed-in account is where everything comes together. In short:
- Your cashier for deposits by Visa, Mastercard, Maestro, PayPal, Trustly, Skrill, Neteller, MuchBetter, Paysafecard, Klarna, Rapid Transfer, Payz and bank transfer, among others.
- Bonus codes, entered when you deposit, including FRIPLAYUK for the Friday 40% reload up to £100 on deposits of £20 or more and BBBSPINS for Tuesday Bonus Spins.
- Daily Spin Frenzy challenges, which pay 10 spins for £100 wagered, 15 for £300, 25 for £500 and 50 for £1,000, credited the following day.
- Your Exclusive Club progress across the seven tiers, from New Member and Bronze up to Platinum, Premium and Prestige.
- Payout requests, which go back to the same payment method you deposited with.
- Free-play mode on many titles, if you want to look at a game before staking real money.
Over 1,000 games from more than 50 providers sit behind that login, from slots and jackpots to more than 100 live tables from Evolution Gaming, Ezugi and Authentic Gaming running at all hours.
Locked out: what to check and who to ask
If you still cannot get in, find the closest situation below and take it from there. Our team can sort out anything in the last column with you.
| What you are seeing | What to do |
|---|---|
| Password rejected, username looks right | Check caps lock and saved passwords, then ask live chat to help you reset it |
| Signed in, but parts of the account are closed off | Verify the email address on your account to open full access |
| Asked for documents when you request a payout | Send proof of ID and card confirmation; this is the standard check before a first withdrawal |
| Deposits blocked in the cashier | Look at the deposit limit you set in the Responsible Gaming section |
| You believe someone else has your details | Contact live chat straight away so the account can be secured |
Live chat is open 06:00 to 23:00 GMT on the site. Outside those hours, email us and a reply usually arrives within around 24 hours. There is also a self-help FAQ section in the footer for the quick questions, and the Bonus Policy there sets out game weightings if you are working through wagering.
Login: questions and answers
What do I need to log in?
Your username and the password you set when you opened the account. Both are case-sensitive, so type them exactly as you created them.
I have forgotten my password. Can I still get into my account?
Yes. Contact our live chat between 06:00 and 23:00 GMT, or email us, and we will help you restore access once you have confirmed details that match the account.
Why can I sign in but not use everything in my account?
Full account access needs your email address verified. Confirm it from the mailbox you registered with and the rest of the account opens up.
Will I be asked for documents?
Identity verification is required, including proof of ID and confirmation of the payment card you used. It is normally completed when you first ask for a payout, and it has to be done before money is released.
Can I log in on my phone?
Yes, in your browser. The mobile casino runs on iPhone, iPad, Android phones and tablets with no app to download, and it is the same account you use on a computer.
How do I set a deposit limit after I sign in?
Open the Responsible Gaming section of your account. The maximum deposit is £2,000 and you can adjust it there; the minimum deposit is £10.
How do I close my account?
Ask our live chat team and they will handle the closure. You can also take yourself out of play through the self-exclusion register in the Responsible Gaming section.
Who regulates the account I am signing in to?
We are licensed and regulated in Great Britain by the Gambling Commission under account number 39483, and we are affiliated with IBAS for independent dispute handling.
