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Cookies Policy

This policy explains what cookies are, the kinds we place when you use the Trada Casino site, and the control you have over them. It also sets out what may stop working if you turn certain cookies off.

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What cookies are and why we use them

A cookie is a small text file that a website asks your browser to store on the device you use to visit it. The file usually holds nothing more than a short identifier, which lets the site recognise your browser when you load the next page or come back later. Cookies cannot run programmes on your device and they do not carry viruses.

We also use technologies that work in a similar way, including small image files and tags in our pages and e-mails, and the storage built into your browser. Where this policy says cookies, it covers those technologies too.

We use them for a limited set of purposes, which are set out below.

  • They keep you signed in as you move between the lobby, the cashier and your account pages.
  • They hold a session together, so that a deposit or a withdrawal request is not lost part of the way through.
  • They protect your account and our site from fraud, automated registration attempts and other misuse, and they support the age and identity checks we are required to carry out as the holder of a gaming licence.
  • They remember choices you have made, such as your language, your display settings and the way information is shown in your account.
  • They show us how our pages perform, so that we can fix errors and make the site faster.
  • They measure the effect of our advertising and, where you have agreed to it, let us show you messages that are relevant to you.

Cookies that are not strictly necessary are only placed after you have given your consent in the cookie notice shown on the site. You can change or withdraw that consent at any time, and doing so does not affect your ability to use your account with us.

The types of cookies we use

The cookies on our site fall into four groups. The table below summarises them, and the notes that follow explain each group in plain terms.

CategoryWhat it is forSet without consent?
Strictly necessarySigning in, security, and completing actions in the cashierYes, the site cannot work without them
Performance and analyticsCounting visits and reporting errors so pages can be improvedNo, only with your consent
FunctionalityRemembering settings and choices you have madeNo, only with your consent
MarketingMeasuring advertising and limiting repeated messagesNo, only with your consent

Strictly necessary cookies

These cookies make the basic functions of the site possible. They keep your session active once you have signed in, balance traffic across our servers, remember that you have answered the cookie notice, and help us tell a genuine player apart from an automated script. They are also used to carry you safely through a payment step so that a deposit is not duplicated. Because the site cannot be provided without them, they do not depend on your consent, although you can still block them in your browser.

Performance and analytics cookies

These cookies tell us how the site is being used in aggregate: which pages are opened, how long a page takes to load, where a form is abandoned, and which errors appear. The reports we see describe groups of visits rather than named individuals. We use them to find slow or broken pages and to decide what to improve next.

Functionality cookies

These cookies remember the preferences you set, such as your chosen language, whether sound is on, the layout you last used, and messages you have already dismissed so that they are not shown to you again. If you decline them, the site still works, but it will not recall these choices the next time you visit.

Marketing cookies

These cookies record whether you reached us from an advertisement, so that the advertising we pay for can be measured, and they help cap how often the same message is shown to you. Where an advertising partner sets a cookie through our pages, it is listed in the cookie notice and placed only after you have agreed. All of our advertising is directed at adults aged 18 and over.

Some cookies are session cookies and are deleted when you close your browser. Others are persistent and stay on your device for a set period, which is shown for each cookie in the notice on the site, until they expire or you delete them.

How to manage cookies

In the cookie notice on our site

When you first arrive, the cookie notice lets you accept all cookies, reject everything that is not strictly necessary, or choose category by category. You can reopen the notice from the cookie settings link in the footer at any time and change what you allow. Your choice is stored for the browser and device you are using, so you may need to set it again on a different device or after clearing your browser data.

In your browser or on your device

Every current browser lets you control cookies independently of our notice. The exact wording differs, but the steps are much the same.

  1. Open the settings or preferences menu in your browser.
  2. Find the section for privacy, security or site data.
  3. Choose whether to block all cookies, block only third-party cookies, or clear what is already stored.
  4. Where it is offered, set cookies to be deleted automatically when you close the browser.
  5. Save the change and reload the site so that the new setting takes effect.

Mobile operating systems offer their own controls for advertising identifiers, and most browsers include a private or incognito mode that discards cookies at the end of the session. Browser help pages explain where these options sit on your version.

What happens if you block cookies

Blocking cookies that are not strictly necessary has little effect beyond losing some convenience. Blocking all cookies, including the strictly necessary ones, will stop parts of the site from working. In that case you may find the following.

  • You cannot sign in, or you are signed out when you move to another page.
  • The cashier will not complete a deposit or a withdrawal request.
  • Games fail to load, or they do not keep your place in a round.
  • The cookie notice appears on every visit, because your answer cannot be stored.
  • Settings such as your language have to be chosen again each time you arrive.

Your safer gambling controls do not depend on cookies

Deposit limits, time-outs and self-exclusion are held against your account with us, not in your browser, so clearing or blocking cookies does not lift them. A registration with GamStop applies across licensed operators whatever device you use. Free, confidential support is available from GambleAware, GamCare and the National Gambling Helpline. Our site is for adults aged 18 and over.

Changes to this policy and how to reach us

We update this policy when the cookies we use change, when a new purpose is added, or when the law or guidance that applies to us is amended. The current version is always the one published here, and the list in the cookie notice on the site is kept in step with it.

If you have a question about the cookies we set, want help changing your settings, or would like to know more about how a particular cookie is used, write to us at support@casino-trada.co.uk or start a live chat on the site. Please tell us which browser and device you are using, as that helps us answer accurately. How we handle personal data more generally, and the rights you have over it, is explained in our privacy policy.